Only once a booking fee has been received is your dogs and cats stay confirmed.
Fees are subject to change ( See website for up to date changes ).
Payment should be made in full which includes VAT for the boarding period.
If you cancel your booking in writing within 7 days a full refund will be given.
Any bookings cancelled up to 8 weeks prior to arrival date 50% of the fees will be refunded.
There after no refund will be given.